Buy & Sell Pre-Owned Quality Footwear

Shipping

We want your shopping experience to be as seamless and efficient as possible. You can expect the following:

Orders placed before 11:00 am GMT Monday to Friday will be will be shipped within 1 working day

  • Tracking information by email when the order is shipped
  • Your order will be protected by quality sustainable packaging
  • We are available to help with any query you may have 

UK Delivery

Shipping Methods & Costs:

Royal Mail Tracked 48 - £3.99
Royal Mail Tracked 24 - £4.99
DHL Express, Next Working Day - £8.99
Royal Mail Special Delivery, Saturday Delivery - £9.99

DHL On-Demand Delivery:

If you choose DHL for your delivery you will receive a notification with email/SMS updates about your shipments progress and estimated delivery date/time. When the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery.

You can select from the following options for maximum flexibility and greater control over your shipment.

  • Deliver my package on Another Day: Scheduled delivery
  • Deliver my package to Another Address: Alternate Delivery to work or family.
  • Deliver my Package at a Safe Place: Authorize Shipment Release.
  • Deliver my package with Neighbour: Leave with neighbour, reception or guard.
  • Deliver my package at a DHL Service Point: Hold for Collection.
  • Request my Hold My Package: Vacation hold safekeeping up to 30 days.

International Delivery

Europe

Customs and Import Duties are calculated and paid at checkout. This means there will be no extra duties, taxes or handling fees when your order arrives.

FedEx International Connect, 2 - 5 working days - £14 to £28 

USA

Any orders under $800 USD will not require any additional import duties charges. 

DHL Express Worldwide, 2 - 4 Working Days - £23

Australia & New Zealand

DHL Express Worldwide, 3 - 5 Working Days - £30

Canada and Mexico

DHL Express Worldwide, 3 - 5 Working Days - £30

Rest of World

DHL Express Worldwide, 4 - 10 Working Days - Rates Calculated At Checkout

Customs and Import Charges for Customers Outside the UK & Europe:

Abbot’s warehouse is based in the UK.

Products are sold to international customers outside the UK and Europe excluding VAT. 

Customers outside the UK and Europe may be required to pay customs or import duties when ordering from us, depending on your shipping address. This cost is not included in the prices on the website.

These charges must be paid by the recipient of the parcel.

Orders are shipped outside Europe and the UK on a Delivery Duty Unpaid (DDU) basis, meaning that all taxes and duties are excluded from the final price. Your order may therefore be subject to local taxes and import duties. These charges are collected by our shipping partner DHL on behalf of your local border.

We are unable to calculate the exact amount in duties and taxes your order may incur, as these charges are imposed directly by the destination country and vary between countries. Abbot’s does not cover any such taxes, duties or related charges.

Taxes and duties incurred on refused or unclaimed packages are not covered by Abbot’s. In the event a delivery is refused or unclaimed, we reserve the right to deduct from your refund any costs we incur in recovering your parcel.

Please do not hesitate to contact us if you have any questions regarding international delivery and import charges.

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