Buy & Sell Pre-Owned Quality Footwear

FAQs

If you're ordering outside of the UK, your order may be subject to customs and import duties.

Abbot's has no control over these charges and we can’t tell you exactly how much it may cost you, as customs policies and import duties vary widely from country to country.

If you need to return a product purchased from us, you can return it within 14 days of receiving your order.

To be eligible for a return your item must be in the same condition that you received it and the returns tag must still be attached.

Once received you will be entitled to a refund. Original shipping charges are non-refundable.

You can read our full policy here: Our Returns Policy

To request a return, please visit our return centre here: Returns Centre

You can find more information about how to start the returns
process via the below link:

Returns Centre

Please visit our Size Guide

Yes! Please visit our 'Sell' page for more information.

Consignment is where we sell your shoes in your behalf. In return we take a percentage of the sales price once the shoes sell. Please visit our 'Sell' page for more information.

Yes, every shoe we sell authenticated by our experts.

The vast majority of the shoes we sell are factory 'firsts'. We do sell a small amount of seconds/subs/B stock, this will always clearly be stated in the product description.

You can view our shipping policies here.

Yes, please add the items to the basket, shipping discounts will be automatically calculated at checkout.

Unfortunately, we are not able to reliably source specific pairs of shoes in specific sizes and conditions. We do however upload a wide range of new stock regularly. 

Most of the shoes we sell are at fixed prices, often pre-agreed with sellers. However, we will consider sensible offers close to the asking price for higher value pairs, or those we have had listed for an extended period.

Yes, we provide a £10 off discount when you sign up to our email newsletter.

The discount is valid on one order over £100.

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