We have now re-opened shipping to the EU. We would like to thank our EU customers for their patience, continued support and apologize for any inconvenience caused.
As the UK has now left the EU this means that small changes have to be made to the way we sell our products to our EU customers. The key differences are as follows:
- EU customers will now be able to shop with UK VAT (20%) automatically deducted.
- Once we dispatch your purchase, our courier DHL will contact you in order to pay your own country’s tax and any duties that may be applicable. Once you have paid the charges, you will be able to receive the goods without delay as usual.
Our returns policy remains in place for all purchases.
These arrangements have worked for many years across the world and we hope that you will find the new process easy.
We are sorry if this is any way an inconvenience, if you have any questions please don’t hesitate to contact us.
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