• Express Global Delivery Express Global Delivery
  • Authenticity Guaranteed Authenticity Guaranteed
  • Easy Returns Easy Returns

To start the return process for your order, please enter your email address or phone number and the order number below.

How to return your order?

Enter your order number and email address in the fields above and click 'Start'.

Follow the instructions and select the items you want to return.

You will get a confirmation email with the shipping guidelines once the return request is approved.

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

The item must be in the same condition as you recieved it.

The returns label must still be attached.

We cannot accept returns of shoes that have been worn outside or the soles are in worse conditon than when they arrived.

Are there any charges for return?

Original shipping charges are non-refundable

You are responsible for the charges of the return shipping.

 

How soon will I get my refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If the return is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 1-5 working days.

If the return is rejected, we will return the item back to you.

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